1Password Review

1Password easily syncs your passwords and private information across all of your Windows, macOS, Android, and iOS devices, and handles all the anticipated activities of a password manager. Also, the X expansion of 1Password brings your passwords into platforms supporting Chrome. Our 1Password review tests showed authentic password replay and form filling are not as automatic as in other password managers, but throughout the trial period you will learn whether that limit disturbs you. If you decide 1Password isn't for you, canceling and deleting your account is easy via the interface.

4.8 stars

During our 1Password review, we found the sign-up process for 1Password different from other password managers we've tested. Aside from creating a unique master password that must be committed to memory and providing our email address, a few more steps were required before we could use the software.

We're impressed with the added steps because it's a sign of greater security and shows 1Password is serious about security. After we completed initial setup steps during our 1Password review, we had to click on the verification link in our email. From here, we landed back on their website.

On their website, we entered our choice of plans, together with our payment information. The free 30-day trial begins after confirmation of our selections. 1Password does not offer a free-to-use limited version.

4.8 stars

The interface in previous versions was attractive and functional, but somewhat dated. In the latest version, we saw a noticeable change with the menu in the left sidebar. Highlighted numbers inside markers show each category in their own space. Attention to detail makes the changes easy to see with better clarity.

4.9 stars

Part of our 1Password review included interaction with customer service/tech support, which was very supportive. We had an issue with adding a family member to our account. The staff was sincere and offered help with every detail. We quickly had our account setup and running flawlessly.

4.6stars

People understand passwords are a necessary evil, but all Internet users deal with them. Right or wrong, they're a staple of our collective Internet community. Fortunately, password managers rescue us from the never-ending chore of remembering passwords or constantly updating forgotten ones. An important part of PassKeeper is their free version.

They limit their free-for-life version to 50 entries, perfect for storing and retrieving personal information. They use the data encryption methods as most banks, giving your information almost hack-proof protection. PassKeeper stores the data in the Cloud or on the device they install the app on. If your data entries exceed 50, you have the option to go Premium with an expensive up-charge for an annual subscription.

PassKeeper includes sought-after features such as a password changer, generator, strength evaluation tool, data sharing, and syncing within a secure environment. Their mobile app mimics the desktop version, allowing for quick adaptability to each device.

Using various authentication methods help keep devices secure, together with real-time continuous security monitoring, and unlimited data storage.

4.3 stars

Initial installation of PassKeeper was straightforward without unnecessary steps placed in our way. As mentioned previously, installation begins after downloading, and after an email address and master password is established, importing begins from the browser add-on.

PassKeeper's internal browser stores account information during installation with no further input from users and complete installation. Overall, setup needs refining because importing from up to five other password managers is not without issue.

One refinement should be a capability to import from competing managers directly instead of CSV files. Files from previous managers must be exported and saved in CSV format and imported into PassKeeper's database.

An oddity we found is PassKeeper's inability to import files not created by a password manager, they and must be in a generic CSV format. We questioned why because PassKeeper can export to Excel CSV format.

4.8 stars

Our thoughts about the usefulness of PassKeeper's interface focus on user-friendliness. They must design software for ease of use and fluidity in navigating options and functions. Without easy navigation, password managers and other software become burdensome and lose their usefulness. Our impression of PassKeeper is positive in many respects, one of which is the easy navigation. We give them a high mark for their design and layout. Important functions that impact results are neatly spaced and categorized on the left sidebar.  

4.5 stars

Modern customer service for security software should have an always-open policy. If a security breach occurs, customers need a way to reach out for advice about protecting their information. Dashlane does not endorse such a policy, nor do they have a telephone solution.

To their credit, they provide French and Spanish content as well as content in English. FAQs provide extensive information about the software, but sometimes more is needed. A quick search brought us to their YouTube channel where we found tutorials about various topics of the software. However, we were surprised to find the videos dated a year ago or more.

Twitter is another platform to reach PassKeeper staff, and it is updated frequently. Email support initiated from their website seems to be reserved for Premium members to receive faster responses.

4.7 stars

Version 11 of Keeper received a major upgrade of its user interface. Its appearance is modern and functional with choices for color themes. We're impressed with their forethought in the design to keep its layout near identical across all platforms, especially Mac and Windows versions.  

4.6 stars

Initial setup is straightforward and quick with the usual creation of a master password and entering an email address to begin account creation. Rather than scaring us into remembering our master password, Keeper sets up security questions with the master password. However, if you require a password reset, they send a verification code that must be entered before password reset continues. 

4.8 stars

Version 11 takes quality to a new level in our opinion. The software is stable, and options and functions are easy to understand. Software speed is a major factor when reviewing performance. We know from experience when software is too heavy from resource usage, the response time of the software suffers. We didn't notice speed drops or slow-downs with all windows open.  

4.9 stars

Keeper Security support chat is available 24/7 and their help section is impressive with video tutorials, webinars and user guides. 

4.3 stars

Noting the basic appearance of the user interface, it may require some patience to learn the program. Most of the features you would expect are present, but you won't see them immediately.  

4.8 stars

Downloading and installing the software went smoothly for us, aside from the normal steps in creating an account and a master password. Part of account creation required us to select which cloud data center for our data. A suggestion recommended choosing a location in the EU because of their newly passed privacy laws.

4.3 stars

We think the user interface needs refining and layout should be redesigned for user friendliness. The appearance of the UI looks dated, and the color scheme needs a refresh. 

4.5 stars

Password Boss offers email support via a web form and a substantial list of helpful articles concerning setup and instructions for specific tasks such as two-factor authentication setup.